Work with us

Melbourne International Comedy Festival is currently recruiting the following roles to join the Festival team:

• Technical Stage Managers and Production Casuals
• Casual Front of House Staff: FOH Managers and Room Supervisors
• Finance & Payroll Officer
• Ticketing Management roles

Technical Stage Managers and Production Casuals

START DATE: 18 March 2024 (including bump in)
END DATE: 1 May 2024 (including bump out)

Applications for Technical Stage Managers and Production Casuals to help deliver the Festival program across Festival Managed Venues in 2024 are now open!

The Festival's venues range from 40-500+ seat venues within Melbourne Town Hall, Trades Hall, Chinese Museum, Swiss Club, Max Watt’s, Forum Melbourne, Arts Centre Melbourne, The Victoria Hotel, Rydges Melbourne, The Westin Melbourne and the Melbourne Museum.

Technical Stage Managers (TSM) are all-rounder technicians who can provide the technical expertise necessary across lighting, sound and vision to facilitate the shows in their assigned performance space. They work closely with artists, producers and front of house staff to ensure the shows run on time and are of high technical quality.

There are casual TSM roles across our Main Program (Tue-Sun evenings 28 March – 21 April); Monday program; and our School Holidays program (Tue-Sun daytimes 29 March – 14 April).

There are also a small number of casual Production Crew roles that have flexible working hours across the Festival that require a range of skills and expertise.

We also have an internship program for people currently studying who are looking for practical experience within the live events industry.

Desired experience:

• Knowledge of lighting, sound & AV equipment (including QLAB).
• Ability to work efficiently and calmly under pressure in a busy environment.
• Ability to deal with variety of stakeholders.
• Willingness to work in a festival cycle that involves work outside standard business hours.
• Patience, energy and a sense of humour.

For more information please download a copy of the Technical Stage Manager Position Description and Production Casuals Position Description.

To apply, please complete the expression of interest here.

Should you have any further enquiries, please email jobs@comedyfestival.com.au with the subject line 'Technical Stage Managers and Production Casuals'.

Ticketing Management Roles

APPLICATIONS CLOSE: 5pm, Monday 1 January 2024

Applications for the Assistant Ticketing Manager, Box Office Manager and Call Centre Manager roles for the 2024 Festival are now open!

These positions work closely with the senior ticketing team to deliver ticketing operations and manage casual box office staff. Each role is a fixed term position contracted annually.

The Assistant Ticketing Manager plays a key role in the successful implementation of the Red61 ticketing system. This includes building and editing events, creating and monitoring promotions, and supporting producers with technical support as well as general ticketing assistance. Please download a copy of the Assistant Ticketing Manager Position Description here.

The Box Office Manager is responsible for the supervision of the Festival’s Main Box Office and works as an extension of the ticketing operations team to manage the day-to-day running of Satellite Box Offices at Festival Managed Venues. Please download a copy of the Box Office Manager Position Description here.

The Call Centre Manager oversees the Festival’s Call Centre and manages the customer service inbox, making sure all enquiries are responded to in a timely manner and in accordance with MICF policies and procedures. Please download a copy of the Call Centre Manager Position Description here.

Desired experience:

• Demonstrated experience in events ticketing (the Red61 ticketing system preferred)
• Demonstrated experience in staff supervision
• Ability to work efficiently and calmly under pressure in a busy environment
• Excellent customer service and problem-solving skills

To apply, please complete the online application form here.

Finance and Payroll Officer

START DATE: Monday 29 January 2024
END DATE: Friday 31 May 2024
APPLICATIONS CLOSE: Monday 8 January 2024 at 11:59 PM AEDT

The primary responsibility of this role is to manage the payroll process of casual employees and provide accounts payable support to the finance team in order to ensure the efficient handling of payroll and accounting matters for Melbourne International Comedy Festival.

Key Responsibilities

• Processing employee onboarding including superannuation and tax file declarations
• Processing weekly payroll for around 250 casual staff across the Festival period using MYOB payroll and Deputy employee scheduling software
• Answering payroll related queries and acting as first point of contact for casual staff
• Resolving payroll discrepancies in a timely and efficient manner
• Preparing monthly superannuation payments for staff and contractors
• Understanding of industry awards and workplace regulations, in particular Live Performance Award (LPA) and Fair Work Act
• Preparing a post-festival report including updating the Casual Payroll Manual
• Accounts payable and invoice entry tasks using MoneyWorks accounting system

Key selection criteria for the position

• Certificate IV in Accounting and Bookkeeping or similar qualification highly desirable
• Competency and demonstrated experience in a similar large full function payroll position
• Experience with and expertise in applications MYOB (essential), Excel (essential), Deputy (desirable), MoneyWorks (training can be provided)
• Thorough knowledge of the Fair Work Act and the Live Performance Award (LPA)
• Superior discretion and proven ability in the management of sensitive and confidential personal information
• Exceptional numeracy, written and verbal communication skills

How to apply
Please read the Finance and Payroll Office position description. Email your CV and one page cover letter addressing the key selection criteria to jobs@comedyfestival.com.au.

Any enquiries can be also be emailed to this address with the subject line ‘Finance and Payroll Application.

Casual Front of House Staff: FOH Managers and Room Supervisors

INTERVIEWS: Monday 15 – Thursday 25 January 2024
START DATE: Monday 25 March 2024
END DATE: Sunday 21 April 2024
APPLICATIONS CLOSE: Wednesday 10 January 2024 at 11:59 PM AEDT

Melbourne International Comedy Festival is seeking confident and enthusiastic people to fill a variety of Front of House Manager and Room Supervisor roles within the Venues Team to help deliver the Festival program across Festival Managed Venues in 2024.

Under the direction of the Venues Manager, the Deputy Venues Manager and Assistant Venues Managers, the Front of House (FOH) staff will provide outstanding customer service to all Festival patrons. FOH staff are the primary face of the Festival and are often the first point of contact for the Festival’s audience members. FOH staff are required to confidently address and direct large crowds, professionally and efficiently liaise with artists, producers, and other Festival stakeholders, must be able to think on their feet and adapt to a wide range of situations, must have excellent communication skills and be capable of working to tight schedules. They are responsible for collectively ensuring that the Festival Managed Venues are welcoming and accessible, easy to navigate, adhere to schedule and are clean, comfortable, and safe.

Key Selection Criteria
We are looking for people with the following skills and experience:

• Broad experience working in a customer service capacity
• Demonstrated experience working as part of a strong and cohesive team
• Preferred experience working in a live performance, theatre, events, or festival environment
• Preferred experience working with large crowds and working to tight schedules
• Experience in positive and constructive dispute resolution and the ability to solve problems in a timely and professional manner
• Ability to liaise confidently, positively and calmly in a fast paced and high-pressure environment with a broad range of internal and external stakeholders
• A diligence when approaching tasks accompanied by a good sense of humour
• A willingness to learn, take direction and work as part of a team
• A passion for the arts and a passion for delivering customer service to a wide and vast audience
• Flexible availability with evening and weekend availability essential for the Festival duration

Position Descriptions
Please view the full position descriptions provided below for a more detailed breakdown of the key responsibilities for each role. Please ensure you read through these prior to submitting your application.

Front of House Manager Position Description
Room Supervisor Position Description
Info Booth Team Member Position Description

How to Apply
If you are interested in joining the Venues Team in 2024, please apply by filling out this online form.

Interviews will be held between Monday 15 January and Thursday 25 January 2024 – applicants must be available to attend a video interview during the above dates.

All applicants must also be available and based in Melbourne for the duration of the Festival (25 March – 21 April 2024 inclusive). You must have proof of full working rights in Australia if you are an international applicant or an international student, so please be prepared to present this documentation if successful.

Any further enquiries, please email jobs@comedyfestival.com.au with the subject line “FOH Application”

We look forward to receiving your application and wish you all the best. As we anticipate a high level of interest, we may not be able to get back to all applicants and are unable to provide feedback on individual applications. If you do not hear from us, we appreciate your time and effort in applying.

Melbourne International Comedy Festival openly encourages applications from people of all backgrounds and abilities, and is committed to providing a safe, inclusive and respectful workplace for all employees that is free from discrimination and harassment. If you need any assistance with this application or have any questions regarding the inherent physical requirements of each position, please contact jobs@comedyfestival.com.au.